A product of Flexify Ltd
Security and trust

Healthcare data deserves bank-grade protection

These are the specific commitments behind that, not a reassurance.

In short

Hospify Pro gives every hospital its own separate, encrypted database, backs it up daily off-site with an immutable copy, and controls access with role templates, two-factor login and a full audit log. Verified reports and issued invoices are locked. Your data is always exportable, and a failed payment moves the account to read-only — never a lock-out.

Our security commitments

Protected

How the data is held.

  • All data encrypted in transit and at rest
  • Each hospital’s data in its own separate database
  • Daily encrypted off-site backups, with an immutable copy at a second provider
  • One-click restore and full export at any time
  • Files and images stored in encrypted cloud object storage, served by expiring signed links

Controlled

Who can see and change what.

  • Ready role templates for every job; staff see only what their role needs
  • Two-factor login
  • A complete audit log of who did what, and when
  • Issued invoices, payments and verified reports are locked
  • Corrections by void-and-reissue with the reason recorded
  • Support access only with your permission, with patient data masked

Yours

What happens if things go wrong.

  • Your data is yours and exportable in full, whenever you ask
  • If a payment fails the account moves to read-only rather than locking you out
  • Deleted-account data kept 30 days, then purged
  • No hostage situation: leaving is a data export, not a negotiation
Login and access

Separate secure doors for staff, patients and our team

Staff, patients and the Hospify team never share an entrance. Each hospital’s data sits in its own database, isolated from every other tenant.

Separate secure doors: staff sign in at their hospital’s own address with two-factor login and role-based screens; patients use a WhatsApp link with phone and OTP; the Hospify team reaches Super Admin only through Cloudflare Access, with app 2FA and an audit log. Each hospital’s database is isolated from every other.
Backup

Three copies, two of them off-site

Nightly backups to Wasabi with an immutable copy at a second provider, plus a nightly local backup on the hospital’s NAS when you run the Local Server. How offline sync works.

Staff PCs work with the Hospify cloud while the internet is up and with the hospital’s Local Server when it is not; the two sync both ways. Data is kept in three places: cloud backups on Wasabi with an immutable copy at a second provider, and a nightly backup on the hospital’s own NAS.
Questions

Security: frequently asked

Where is our data stored?

In your hospital’s own separate, encrypted database in the cloud, with files in encrypted object storage and daily encrypted off-site backups with an immutable copy at a second provider. Hospify Pro can also run on your own on-premise server.

Can Hospify Pro staff see our patient data?

Only with your permission, for a support request, and with patient details masked. Every access is recorded in the audit log.

Can we export all our data?

Yes, at any time, in full. You can also back up and restore yourself from the account screen.

What happens to our data if we stop paying?

After reminders and a 14-day grace period the account becomes read-only. While your account is open, data is never blocked or deleted for non-payment, and you can export it at any time.

Modern care deserves modern software.

The team that wrote Hospify Pro is the team that answers when you message. Open the live demo for your kind of facility, sign up for a 14-day free trial with no card, or ask us which modules fit the way you already work.